Shipping Policy

Shipping Policy – PixelCraft.com

At PixelCraft.com, we are committed to delivering your order quickly, safely, and efficiently. Our goal is to ensure every customer enjoys a smooth and reliable shopping experience from the moment an order is placed to the time it arrives at your door.

Processing & Delivery Time

All orders are typically processed and shipped within 1–2 business days. Our standard delivery window is 5–7 business days from the date of shipment. Please note that shipping times may vary depending on factors such as high order volumes, special promotions, holidays, or product availability. In cases where order demand is unusually high, delivery times may extend beyond the standard timeframe.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and link so you can follow your package’s journey in real time. Please allow up to 24 hours for tracking information to update after shipment confirmation.

Shipping Rates

We aim to keep shipping costs low for our customers, and we regularly offer free shipping promotions. Any applicable shipping fees will be clearly displayed at checkout before payment is made.

Delays & Exceptions

While we work hard to ensure timely delivery, unforeseen circumstances such as extreme weather, carrier delays, or high seasonal demand may affect delivery times. PixelCraft.com is not responsible for delays caused by shipping carriers, but we will assist you in tracking and resolving any delivery issues.

Customer Support

If you have any questions or concerns regarding your order or shipping, our customer service team is available 7 days a week to assist you. You can reach us anytime at Snugtag1@gmail.com and we will respond as quic